GARCÍA RODRÍGUEZ, E. J.; GONCALVES RODRIGUEZ, M. J. Plan estratégico para la gestión de la calidad basado en la metodología del Balanced Scorecard : Strategic plan for quality management based on the Balanced Scorecard methodology. Tekhné, [S. l.], v. 25, n. 2, p. 19, 2022. Disponível em: https://revistasenlinea.saber.ucab.edu.ve/index.php/tekhne/article/view/5516. Acesso em: 15 ago. 2022.